The Canada Revenue Agency released a mid-point update on its 100-day Service Improvement Plan: We’ve increased the number of service representatives. From Sept. 29 to Oct. 3, 77 per cent of calls were answered, surpassing our goal of 70 per cent. Starting Oct. 20, 2025, some users will be able to regain access to their CRA account without the need … Read more
The Canada Revenue Agency (CRA) is taking actions to resolve recent service issues. The CRA recently launched a 100-day Service Improvement Plan that will run from Sept. 2 to Dec. 11, 2025, outlining how the Agency is taking immediate and decisive steps to resolve recent service-related issues. The 100-day Service Improvement Plan focuses on four key areas: Increase Ability to Answer More Calls Expanding … Read more
Minister of Finance and National Revenue François-Philippe Champagne (Saint-Maurice–Champlain, Que.) announced the extension of the tenure of the Taxpayers’ Ombudsperson François Boileau until October 4, 2027. The full release is available online. Contact john.fragos@fin.gc.ca.
The Canada Revenue Agency released a statement encouraging Canadians to protect their information year round, including: Regularly monitoring CRA accounts for suspicious activity, including unsolicited changes to their address or banking information Changing passwords regularly, especially if aware of an external breach involving their credentials Using a strong password that is unique to their CRA account Being … Read more
National Revenue Minister Élisabeth Brière (Sherbrooke, Que.) and Government House Leader and Minister of Employment, Workforce Development and Labour Steven MacKinnon (Gatineau, Que.) issued a statement: “We are pleased to inform you that the CRA and the Labour Program at ESDC have signed an Information Sharing Arrangement to facilitate inspections and enforcement in the federally regulated … Read more
The Canada Revenue Agency’s (CRA) Disability Advisory Committee (DAC) released its 2024 annual report, which provides a progress update on recommendations from previous annual reports and proposes 18 new recommendations. Based on recommendations from previous DAC reports, the CRA continues to make progress on priorities to improve service for persons with disabilities. The progress highlighted in … Read more
National Revenue Minister Élisabeth Brière (Sherbrooke, Que.) met with business leaders and state officials from Vermont to reinforce the importance of continued cross-border cooperation between Canada and the United States (U.S.) during a round table discussion on Canada-Vermont economic issues. Brière reaffirmed to round table participants that Canada would continue to engage the U.S. administration to … Read more
Canadians can start filing their 2024 income tax return online. For most individuals, the deadline to file is April 30, 2025, and any amounts owed must also be paid by this date. The full release is available online. Contact alain.mukeba@cra-arc.gc.ca.
The Canada Revenue Agency announced = that Henry Grant Wetelainen (Wetelainen) of Thunder Bay, Ont., was sentenced in the Thunder Bay Courthouse on Jan. 21, 2025, to a conditional sentence of two years less a day and a fine of $128,101. On June 5, 2023, Wetelainen, as an individual and as a director of 1584859 … Read more
To celebrate Financial Literacy Month, the Canada Revenue Agency is sharing ways to improve your finances through improved tax literacy. They outline several savings vehicles to help reach financial goals, including: The Registered Education Savings Plan (RESP); The Canada Learning Bond; The Canada Education Savings Grant; The Tax-Free Savings Account (TFSA); The First Home Savings Account (FHSA); and … Read more
