Press Release Department: Federal - Canadian Radio-television and Telecommunications Commission

The Canadian Radio-television and Telecommunications Commission clarified that telecommunications service providers cannot charge for a service that is not, and cannot be, provided following a cancellation. Furthermore, service providers must offer individual and small business customers a refund upon cancellation, based on the number of days remaining in the billing cycle, if the service fees … Read more

The Canadian Radio-television and Telecommunications Commission (CRTC) released statistical and financial information for commercial radio stations in Canada, as well as those operated by the Canadian Broadcasting Corporation (CBC). A total of 704 commercial radio stations offered a variety of programming to Canadians during the broadcast year ending August 31, 2015. These stations employed over … Read more

In just five weeks, more than 66,000 Canadians have already signed up for the new basic television package, according to data collected by the Canadian Radio-television and Telecommunications Commission. In addition, more than 1 out of 3 of these Canadians have also taken advantage of the new packaging options by subscribing to individual channels, small … Read more

The Canadian Radio-television and Telecommunications Commission (CRTC) is holding a three-week public hearing on basic telecommunications services in the National Capital Region. During this hearing, the CRTC is examining the services that Canadians need in order to participate meaningfully in the digital economy, as well as its role in ensuring the availability of affordable basic telecommunications … Read more

The Canadian Radio-television and Telecommunications Commission has unveiled a new map that enables Canadians to see where broadband Internet services and the technologies used to provide them are available. The map is being made available before the public hearing on basic telecommunications services which starts April 11. The full release is available online. Call 819-997-9403.

The Canadian Radio-television and Telecommunications Commission (CRTC) published its Three-Year Plan, setting out the key activities it intends to undertake from 2016 to 2019. The plan is designed to help Canadians prepare for the CRTC’s upcoming activities and their participation in public consultations. The full release is available online.

According to the results of the first national, independent broadband performance study, the Canadian Radio-television and Telecommunications Commission revealed that the majority of broadband Internet services sold in Canada meet or exceed their advertised download and upload speeds. A preliminary report issued today found that services using Cable/Hybrid-Fibre Co-Axial and Fibre-to-the-Home technologies delivered download speeds in … Read more

Since April 2015, more than 25,000 comments have been received for the review of basic telecommunications services and more than 30,000 Canadians have filled out the Let’s Talk Broadband questionnaire. Two weeks before the beginning of the public hearing, the Canadian Radio-television and Telecommunications Commission (CRTC) has added a public opinion research report to the … Read more

The Canadian Radio-television and Telecommunications Commission (CRTC) is announcing a public consultation on next-generation 9-1-1 (NG9-1-1) emergency services. NG 9-1-1 is a term used to describe more technologically advanced 9-1-1 services. The full release is available online. The Canadian Radio-television and Telecommunications Commission (CRTC) is inviting comments on the participation of wireless service providers in … Read more

Canadian Radio-television and Telecommunications Commission chairman and CEO Jean-Pierre Blais signed a memorandum of understanding with the U.S. Federal Trade Commission at the Embassy of the United States in Ottawa. The agreement between the two Commissions relates to unsolicited telecommunications, unsolicited commercial electronic messages (spam) and other unlawful electronic threats. FTC Chairwoman Edith Ramirez signed … Read more