The CRTC is launching a public consultation to help make shopping for home Internet plans easier. Through this consultation, the CRTC is considering whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products. However, instead of serving sizes and calories, these labels would include information … Read more
The CRTC launched three public consultations: First, the CRTC is considering new measures to ensure that Canadians get notified when their plans or discounts are about to end. Second, the CRTC is looking at stopping providers from charging fees when Canadians cancel or change their plans. Third, the CRTC is exploring how self-serve options could … Read more
The CRTC launched two public consultations as part of the implementation of the modernized Broadcasting Act. The first consultation will update the definition of Canadian content for TV and online streaming services. The definition is used to help ensure that Canadian stories are made, shared, and discoverable. The second consultation will update the rules that radio stations … Read more
The CRTC is taking action to remind service providers of their obligations to their customers. Providers have a responsibility to inform customers that the Commission for Complaints for Telecom-television Services can help resolve issues, and that the Wireless Code protects Canadians when they buy or rent a cellphone. We are calling on providers to clearly inform their customers of early … Read more
The CRTC launched a public consultation on the creation of a temporary fund to support local radio news required through the Online Streaming Act. The fund will be administered by the Canadian Association of Broadcasters and will be available to stations outside of Montreal, Que., Toronto, Ont., Vancouver, B.C., Calgary, Alta., Edmonton, Alta. and Ottawa-Gatineau. he CRTC is … Read more
On Oct. 25, a CRTC decision sets interim wholesale rates that competitors will pay large telephone companies to access their modern fibre networks. The decision will increase choice of affordable Internet services at the higher speeds Canadians expect. This is the latest step in implementing the CRTC’s policy to increase Internet competition in Canada. In November … Read more
The CRTC approved the addition of Uvagut TV, a channel offered by the Nunavut Independent Television Network, to the basic TV package in Canada. Uvagut TV primarily offers programming in Inuktut, which will provide Inuit communities, who previously lacked access, with culturally relevant content. This addition also enriches the diversity of programming available to all … Read more
Tthe CRTC published its Strategic Plan: Connecting Canadians through technology and culture. The plan details the CRTC’s priorities with a focus on delivering tangible results for Canadians. The full release is available online. Contact media@crtc.gc.ca.
The CRTC found that Canadians often end up paying high fees when roaming. Roaming fees for Canadian travelers are often inflexible, causing consumers to pay a flat fee of $10 to $16 per day regardless of how much they use their cellphone. The CRTC’s priority is to ensure that Canadians have the flexibility to choose … Read more
In 2019, the CRTC launched the Broadband Fund to help connect rural, remote, and Indigenous communities across Canada. To date, the fund has improved high-speed Internet and cellphone service in 270 communities, connecting essential institutions such as schools, and health care and community centres. The full release is available online. Contact media@crtc.gc.ca.
