The Canadian Transportation Agency launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations. Written submissions are due by Jan. 15, 2021. The full release is available online.
The Canadian Transportation Agency launched a consultation to support the development of new accessible transportation guidelines for medium and small Transportation Service Providers. These new guidelines will set out what is expected of TSPs in meeting their human rights obligations to travellers with disabilities under Part V of the Canada Transportation Act. The CTA wants to hear from persons with disabilities, TSPs, … Read more
The Canadian Transportation Agency released its “What We Heard” report summarizing the input received during its consultations on Phase II of its Accessible Transportation for Persons with Disabilities Regulations. The full release is available online. Call 819-934-3448.
The Canadian Transportation Agency published the Inquiry Officer’s report on hundreds of complaints from air passengers alleging that airlines did not accurately communicate the reasons for flight delays or cancellations. The CTA is now opening pleadings and inviting public input on key questions of interpretation identified by the Inquiry Officer. The CTA launched this inquiry in February … Read more
Starting June 25, persons with disabilities have new protections under the Canadian Transportation Agency’s Accessible Transportation for Persons with Disabilities Regulations (ATPDR). The ATPDR require transportation service providers to: ensure that aircraft, trains, ferries, buses and terminals (such as airports) are accessible by complying with specific technical requirements; meet communication needs of travellers with disabilities; provide accessible services; and … Read more
The Canadian Transportation Agency took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry. Until April 30th, the time at which passengers will be entitled to compensation for inconvenience related to flight cancellations or delays will be adjusted, to provide air carriers with more flexibility to modify schedules and combine flights. … Read more
The Canadian Transportation Agency (CTA) opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations. On December 15, 2019, the flight delay and cancellation provisions of the Air Passenger Protection Regulations came into force. The CTA has received multiple complaints regarding flights operated since December 15 … Read more
In a determination, the Canadian Transportation Agency ruled that revenues of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were below their maximum grain revenue entitlements for crop year 2018–2019. CN’s grain revenue of $933,357,710 was $371,116 below its entitlement of $933,728,826. CP’s grain revenue of $862,734,965 was $764,101 below its entitlement … Read more
Starting Dec. 15, air passengers will have new rights under the Canadian Transportation Agency’s Air Passenger Protection Regulations. Airlines flying to, from and within Canada will need to provide passengers with: compensation of up to $1,000 for flight delays or cancellations for reasons within the airlines’ control (except for safety reasons); and amenities when there is a flight delay … Read more
The Canadian Transportation Agency issued its determination that WestJet and Swoop Inc. would continue to meet the Canadian ownership and control requirements following the proposed acquisition of WestJet Airlines Ltd. by an affiliate of Onex. The agency’s determination that WestJet and Swoop Inc. would remain Canadian is on the condition that Onex amends its by-laws to ensure … Read more
