Office of the Veterans Ombud

Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report identifying systemic unfairness in the Veterans Affairs Canada (VAC) Internal Review Process. Veterans use this process to appeal decisions for a wide range of benefits under the Veterans Health Care Regulations and parts of the Veterans Well-being Act. The report makes three key recommendations to resolve the unfairness:   Ensure … Read more

Office of the Taxpayers’ Ombudsperson

Taxpayers’ Ombudsperson François Boileau is pleased that the Canada Revenue Agency (CRA) has proactively waived the 2024 filing requirement for bare trusts, unless it makes a direct request. In July 2024, the Taxpayers’ Ombudsperson announced that our Office was opening a systemic examination into whether the CRA had respected taxpayers’ rights in its administration of bare trust filing requirements … Read more

Office of the Veterans Affairs Ombudsman

On Feb. 6 in the House of Commons, Veterans Affairs Minister Lawrence MacAulay (Cardigan, PEI) tabled the Office of the Veterans Ombudsman’s 2018-2019 Annual Report, Focus on Fairness, providing an overview of the office’s key activities from April 1, 2018 to March 31, 2019. “In 2018-2019 the office shone a light on a number of systemic … Read more

Veterans Ombudsman

The Veterans Ombudsman’s 2016-2017 Annual Report was tabled in the House of Commons by Veterans Affairs Minister Seamus O’Regan (St. John’s South–Mount Pearl, Nfld.). The Report covers all activities of the Veterans Ombudsman from April 1, 2016 to March 31, 2017 demonstrating the Office of the Veterans Ombudsman’s influence in effecting change and informing policy … Read more

March 31 – Office of the Veterans Affairs Ombudsman – Press Release

Veterans Ombudsman Guy Parent released a comprehensive review of the support currently available to families in transition from military to civilian life. Support to Military Families in Transition: A Review examines the role of transitioning families, the challenges they face and the benefits and programs available to them. It also provides an update of actions, as of Jan. 1, 2016, … Read more

March 23 – Office of the Veterans Affairs Ombudsman – Press Release

Commenting on the 2016 federal Budget, Veterans Ombudsman Guy Parent said: “This was the Government’s first opportunity to put its mandate on the books, and I believe that it is off to a promising start for Veterans and their families.” Parent added: “I am pleased that the Government has responded to the recommendations of my … Read more

February 19 – Office of the Veterans Affairs Ombudsman – Press Release

The Veterans Ombudsman’s Annual Report for the period of April 2014 to March 2015 was tabled in the House of Commons. Ombudsman Guy Parent believes that evidence-based analysis plus teamwork is the key to change: “The preparatory evidence-based work that was done by my Office prior to 2014, following a broad consultation with Veterans’ groups … Read more

December 1 – Office of the Veterans Ombudsman – Press Release

Veterans Ombudsman Guy Parent released an assessment of Veterans Affairs Canada’s implementation of the eight recommendations put forth in his 2011 report, Veterans’ Right to Know Reasons for Decisions: A Matter of Procedural Fairness and in his 2012 report, Veterans’ Right to Disclosure: A Matter of Procedural Fairness. The two reports identified areas of improvement needed … Read more

November 3 – Office of the Veterans Ombudsman – Press Release

Canada’s Veterans Ombudsman Guy Parent will present the 2015 Veterans Ombudsman Commendation to Lt.-Gen. Romeo Dallaire (Ret’d) and Capt. Raimo (Ray) Kokkonen (Ret’d) for their exceptional contribution to the well-being of veterans and their families. The Veterans Ombudsman Commendation is awarded yearly in recognition of the efforts of individuals and groups who exemplify exceptional leadership … Read more

July 20 – Office of the Veterans Ombudsman – Press Release

The Veterans Ombudsman encourages nominations of those who have made an exemplary contribution to the well-being of veterans and their families for the Veterans Ombudsman Commendation. Awarded annually, the Veterans Ombudsman’s Commendation recognizes individuals and groups for their efforts on behalf of the Veterans’ community. The deadline for nominations is Monday, July 27th, 2015.  More … Read more