The CRTC is keen to hear from Canadians about their radio listening habits, behaviours and views as part of its review of commercial radio. It will also help the CRTC determine how best to update its regulations to ensure Canada’s commercial radio industry remains competitive in a digital environment. Canadians can share their opinions by … Read more
The CRTC’s Chief Compliance and Enforcement Officer has taken a number of enforcement actions, including issuing over $100,000 in penalties, against several real estate, investment and mortgage agents and brokerages. The agents and brokerages hired a telemarketing firm to recruit prospective clients, which did not abide by the CRTC’s Unsolicited Telecommunications Rules. The Commission received … Read more
The CRTC is inviting Canadians living in the North to provide feedback on telecommunications services in the North, and particularly those offered by Northwestel. Canadians are encouraged to share their opinions by January 20, 2021. The full release is available online. Call 819-997-9403.
The CRTC announced that it has reached an agreement with Notesolution Inc. (doing business as OneClass) to resolve alleged violations of Canada’s Anti-spam Legislation (CASL). As part of this agreement, OneClass agreed to make a payment of $100,000. An investigation launched by the CRTC’s Chief Compliance and Enforcement Officer alleged that OneClass failed to comply … Read more
The CRTC outlined the findings of its first-ever secret shopper project, which provides insight into Canadians’ experiences with communications service providers. In 2019, the CRTC found that certain Canadians were subject to misleading or aggressive sales practices, which prompted the creation of the secret shopper project. The secret shopper report concludes that the vast majority of … Read more
The CRTC released a new report which finds that the vast majority of participating Canadian Internet service providers have met or exceeded the maximum download and upload speeds they advertise. The report demonstrates that the quality of Internet service is consistent across the participating ISPs, regardless of the time of day. The report also provides regional … Read more
The CRTC announced the first five projects that will receive funding from the Broadband Fund to improve Internet access services to more than 10,100 households in 51 communities, the significant majority of which are Indigenous. The Broadband Fund will provide $72 million to: Broadband Communications North for a satellite project in northern Manitoba, and Northwestel … Read more
The telecommunications sector is working diligently to maintain a high level of service so we can all stay connected professionally and personally. And even though there may be occasions when networks are more congested, we know service providers are trying to resolve any issues in a timely manner. We are paying close attention to the … Read more
On April 3, the CRTC authorized Bell Canada’s application to acquire V Interactions and imposed conditions of licence to guarantee adequate levels of investments in local programming and original French-language Canadian programming. The V Stations will have to broadcast five hours of local programming per week for the Montreal and Quebec City markets in 2020-2021. The CRTC … Read more
Delegates from around the world are invited to Ottawa next fall to attend the Communications Policy & Regulation Week from October 5-8, 2020, organized by the International Institute of Communications. The week will consist of a number of events, including its International Regulators’ Forum. This international gathering brings together senior decision-makers from the telecommunications, media and … Read more
