The CRTC launched a review of the device financing plans that certain service providers recently introduced or plan to offer to their customers. While the new financing plans may make cellphones more affordable for customers, the CRTC wants to ensure that Canadians continue to benefit from protections under the Wireless Code as well as take … Read more
The CRTC set final wholesale rates that will facilitate greater competition and promote innovative broadband services and affordable prices for consumers. The wholesale rates are paid by competitors who access the existing high-speed access networks of the large cable and telephone companies. The final rates announced are lower than the interim rates and retroactive to the … Read more
Prices for most communications services decreased in 2018, according to the CRTC’s Communications Monitoring Report pricing publication issued today. The national monthly average reported price for wireless, Internet, television and home phone services (combined) was 11 per cent lower in 2018 than in 2016. The most significant price reduction was in the mobile wireless market. The full release … Read more
The CRTC announced that the new 36 month device financing plans in the wireless service marketplace may not be compliant with the Wireless Code since customers may have to pay fees to switch service providers, even after 24 months. The Wireless Code was introduced to protect consumers and prohibits service providers from charging early cancellation … Read more
The CRTC published a code of conduct for Internet service providers. The Internet Code will come into effect on January 31, 2020 and will provide Canadians with additional safeguards against unexpectedly high bills and help them resolve disputes with their Internet Service Provider. When the Code comes into effect, Canadians will benefit from easier-to-understand contracts, easier-to-understand contracts, greater flexibility … Read more
Chairperson and Chief Executive Officer, Ian Scott, said: “Today, we took note of the final text of the government’s policy direction, which requires that the CRTC consider how it can promote competition, affordability, consumer interests and innovation in its decisions on telecommunications matters,” he said. “This policy direction will be applied to current and future telecommunications … Read more
The CRTC announced that Northwestel has agreed to spend $5 million in new and unplanned investments to upgrade its network infrastructure further to a contravention of the Telecommunications Act. Over a period of seven years, Northwestel failed to obtain the CRTC’s approval for the rates it charged for nine telecommunications services. Northwestel brought the non-compliance to the … Read more
The Canadian Radio-television and Telecommunications Commission (CRTC) has launched its first call for applications for the new Broadband Fund. The fund will provide up to 750 million dollars over five years to support projects in underserved locations in the Canadian territories and other regions that depend on sattelite. Applicants must have three years of experience … Read more
The CRTC granted Rogers Media a licence to operate a national, multilingual and multi-ethnic television service in 20 languages. The new service, which will succeed Rogers’ existing OMNI Regional service, will be available on all digital basic television packages throughout Canada. The full release is available online. Call 819-997-9403.
The CRTC and participating Internet service providers are seeking participants for the Measuring Broadband Canada project, which tests the speeds of home wireline broadband Internet services. The results will give Canadians, the CRTC and ISPs a better understanding of whether consumers of broadband services from participating ISPs are getting the advertised speeds they expect. Moreover, it will … Read more
