March 19 – Office of the Taxpayers’ Ombudsman – Press Release

Canada’s Taxpayers’ Ombudsman, J. Paul Dube, released a report titled “Donor Beware” in which he called on the Canada Revenue Agency (CRA) to improve communications related to warning the public about tax shelter donation schemes. He also recommended that the CRA monitor trends in the structuring of, and investing in, questionable tax schemes and make such … Read more

June 26 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsman J. Paul Dube and National Revenue Minister Gail Shea (Egmont, P.E.I.) jointly announced the addition of a new right to the Taxpayers Bill of Rights. Article 16, "the right to lodge a service complaint and request a formal review without fear of reprisal," addresses a fear expressed by Canadians when complaining about … Read more

June 10 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsman, J. Paul Dube, launched his office's Twitter account, expanding his reach to stakeholders. "Twitter provides a new and exciting way for my Office to connect with stakeholders, and for Canadians to stay informed about their rights as taxpayers," said Dube. "My Office is always looking to increase awareness of the services we … Read more

September 13 – Office of the Taxpayer’s Ombudsman

Canada's Taxpayers' Ombudsman J. Paul Dube called on the Canada Revenue Agency to improve service to taxpayers whose payments to the agency are misallocated. Dube said that some were wrongly assessed interest and penalty charges, while others were subjected to agency collections demands. The full press release is available online. Call 613-946-2722.

July 19 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsman J. Paul Dube released his 2011-2012 Annual Report, which was tabled in Parliament on July 18 by National Revenue Minister Gail Shea (Egmont, PE). The ombudsman also completed three special reports, each identifying a specific systemic issue and making recommendations to Shea on how the agency could improve its service to, and … Read more

June 6 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsman, J. Paul Dube released his Special Report "Acting on ATIP," which examines the service issues related to the Canada Revenue Agency's processing of Access to Information and Privacy requests. More information is available online. Call 613-960-7924.

May 7 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsmam J. Paul Dube called on the Canada Revenue Agency to determine students' eligibility for tuition tax credits according to the legislation, and not solely on its own internal procedures. The full release is available online. Call 613-960-7924. 

April 23 – Office of the Taxpayers’ Ombudsman – Press Release

Canada's Taxpayers' Ombudsman J. Paul Dube announced the "Digest of Taxpayer Service Rights," a new online resource to help Canadians better understand their rights as taxpayers when dealing with the Canada Revenue Agency. The full release is available online. Call 613-960-7924. 

October 20 – Office of the Taxpayers’ Ombudsman – Press Releases

Canada's Taxpayers' Ombudsman Paul Dube released his 2010-2011 Annual Report, which was tabled in Parliament on October 19, by National Revenue Minister Gail Shea (Egmont, PE). The report outlines the activities of the Office of the Taxpayers' Ombudsman over the past year and illustrates how the Ombudsman and his staff are working to ensure Canadians … Read more